Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by RUN AI DM Consulting Ltd ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

RUN AI DM Consulting provides specialized AI transformation consulting services including:

• AI Readiness and Maturity Assessment
• AI Strategy and Transformation Consulting
• Ethical AI Policy and Compliance Advising
• No-Code Automation Implementation
• Human-Centered Change Management
• Personalized AI Training and Coaching
• Thought Leadership and Workshops
• Ongoing Support and Co-Creation

3. Service Agreements

Specific consulting engagements will be governed by separate service agreements that detail:

• Scope of work and deliverables
• Timeline and milestones
• Payment terms and pricing
• Confidentiality requirements
• Intellectual property rights

These Terms supplement and do not replace individual service agreements.

4. Payment Terms

• Payment Schedule: Unless otherwise agreed, 50% payment is due upon contract signing, with the remainder due upon completion of major milestones
• Late Payments: Interest of 1.5% per month may be charged on overdue amounts
• Disputes: Payment disputes must be raised within 30 days of invoice date
• Refunds: Refunds are subject to the specific terms of individual service agreements

5. Client Responsibilities

Clients agree to:

• Provide accurate and complete information
• Grant necessary access to systems and personnel
• Participate actively in the consulting process
• Make decisions in a timely manner
• Comply with all applicable laws and regulations

6. Intellectual Property

• Our IP: RUN AI DM Consulting retains ownership of its methodologies, frameworks, and proprietary tools
• Client IP: Clients retain ownership of their existing intellectual property and data
• Work Product: Custom deliverables created specifically for clients become client property upon full payment
• General Knowledge: We retain the right to use general knowledge and expertise gained during engagements

7. Confidentiality

We maintain strict confidentiality regarding all client information and agree not to disclose confidential information to third parties without written consent, except as required by law or as necessary to perform our services.

8. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the total fees paid for the specific service
• We are not liable for indirect, consequential, or punitive damages
• We provide consulting advice based on information provided by clients
• Implementation of recommendations is at client's sole discretion and risk

9. Termination

Either party may terminate a consulting engagement:

• For convenience with 30 days' written notice
• Immediately for material breach if not cured within 15 days
• Upon completion of all deliverables and payment

Termination does not relieve payment obligations for services rendered.

10. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including but not limited to acts of God, government actions, natural disasters, or pandemics.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved through binding arbitration or in the courts of England and Wales.

12. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated to active clients. Continued use of our services after changes constitutes acceptance of the modified Terms.

13. Contact Information